How to cancel HBO Max

HBO Max is a streaming TV subscription, typically £4.99 a month (Basic with Ads). Here is where the cancel button lives, what you keep and lose, and what to check before and after.

Max went back to its old name, HBO Max, in 2025. In the UK, Standard with Ads is £5.99, Standard £9.99 and Premium £14.99 a month; US plans cost more.

If billed through a provider such as Amazon or Apple, cancel there.

Steps

Sign in at hbomax.com and open your profile, then Subscription
Choose Manage Subscription, then Cancel Subscription
Confirm the cancellation

Open HBO Max’s account page

Cancelling through an app store or a bundle

The steps above are for a subscription taken out with HBO Max directly. If the charge on your statement comes from Apple, Google, Amazon or another company, that company holds the subscription and the cancel button is there.

If you pay through Apple

If you subscribed inside the app on an iPhone, iPad or Apple TV, Apple bills you and the HBO Max website cannot cancel it: use Settings, your name, Subscriptions.

If you pay through Google Play

If the charge comes from Google Play, cancel in the Play Store under your profile, Payments and subscriptions, then Subscriptions.

If you pay through Amazon

In the US, HBO Max is sold as a Prime Video Channel. In that case go to Memberships and Subscriptions in your Amazon account, find the channel and cancel it there; the HBO Max site will not show a cancel option.

Other ways you may be billed

In the UK, most Sky TV customers and NOW Entertainment members have HBO Max Basic with Ads included, so there is nothing to cancel separately; it ends with the Sky or NOW subscription. In the US it is often part of a Disney+ and Hulu bundle or included with a cable or phone plan, and is cancelled with whoever bills you.

What happens when you cancel

Cancelling stops the next charge and leaves access in place until the end of the period you have paid for. Downloads stop playing when access ends. Your profiles and watch history stay on the account if you come back.

Pause or downgrade instead

There is no pause. You can switch to a cheaper plan with adverts from the Subscription page, which applies from the next renewal.

Refunds

HBO Max does not refund partial months or the unused part of an annual plan; cancelling an annual plan stops the renewal and the year runs to its end. If you are charged after cancelling, the confirmation email is your evidence when you ask for the money back.

Before you cancel

The service has changed name twice, from HBO Max to Max in 2023 and back to HBO Max in 2025, so the app on your phone may not match the name on your statement. Find out who bills you first: HBO Max, Apple, Google, Amazon, Sky or NOW. An annual plan charges a full year at once on renewal.
Check the renewal date and any notice deadline first. Complete cancellation before that deadline and check the confirmed access end date.

After you cancel

Keep the confirmation email. If a charge appears later, it is your proof.
Access normally continues until the end of the paid period, then stops.
Check the next card statement once, to be sure the charge is gone.

In the UK

HBO Max launched as its own service in the UK and Ireland on 26 March 2026, from £4.99 a month for Basic with Ads. Before that, HBO programmes in the UK were only on Sky and NOW, which still carry them.

Questions about cancelling HBO Max

How do I cancel HBO Max on Amazon?

Go to Memberships and Subscriptions in your Amazon account, find the HBO Max channel and cancel it there. Cancelling in the HBO Max app has no effect on an Amazon channel.

Is Max the same as HBO Max?

Yes. The service was renamed Max in 2023 and went back to HBO Max in 2025; the account and subscription are the same.

Can I get a refund on an HBO Max annual plan?

Normally not. Cancelling stops the renewal, and the year you paid for runs to its end.

I have Sky; do I need to cancel HBO Max?

Not if it came with Sky TV or NOW Entertainment. Only a plan you upgraded or bought yourself has a separate charge to cancel.

Guide checked on 10 October 2026, prices are the usual list prices on that date. Compiled from HBO Max’s help pages; providers move buttons and change prices, so the account page is the final word. Nothing here is legal advice.

Cancelling in time is the hard part

Subcentre keeps every subscription your household pays for in one place and reminds you before trials end and renewals charge. Forward a receipt and it files itself. No bank login, and it never reads your mailbox.

Try Subcentre free

More streaming TV guides

Cancellation steps are guidance compiled from provider help pages and can change. Confirm on the provider’s own account page. About 30 US states have automatic-renewal laws requiring an online cancel path when you signed up online.