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How to cancel Canva Pro

Canva Pro is Canva’s paid design plan. Here is where the cancel button lives, what you keep and lose, and what to check before and after.

App Store and Google Play plans are cancelled in those stores.

Steps

  1. Sign in to the Canva account or team that pays
  2. From the homepage, open your profile, then Settings, then Billing
  3. On the plan, choose Cancel plan
  4. Choose Continue cancellation, give a reason, and choose Cancel subscription

Open Canva Pro’s account page

Canva emails a confirmation. In Japan the billing section may be labelled Contract period. A plan bought through Google Play or the App Store is cancelled in that store, not in Canva. Uninstalling the app does not cancel it. Teams and Business plans are cancelled by an owner or admin.

Cancelling through an app store or a bundle

The steps above are for a subscription taken out with Canva Pro directly. If the charge on your statement comes from Apple, Google, Amazon or another company, that company holds the subscription and the cancel button is there.

If you pay through Apple

On an iPhone or iPad: Settings, your name, Subscriptions, Canva, Cancel Subscription.

If you pay through Google Play

In the Play Store: profile, Payments and subscriptions, Subscriptions, Canva, Cancel subscription.

What happens when you cancel

Cancelling stops future payments. Paid features stay until the end of the current billing period. Designs stay on Canva Free, and the account stays open. On a Teams or Business plan, members lose the paid features at the end of the period; designs, Brand Kit content and shared folders stay on the free plan. Canva says cancelling Teams is permanent.

Pause or downgrade instead

Canva says you can pause a Pro, Teams or Business plan for up to 3 months instead of cancelling. There is no charge during the pause, and the plan resumes on its own. An annual plan can be paused only when less than two months remain. Pausing is not available from the iOS App Store.

Refunds

Canva’s cancellation article points refund questions to its refunds page and says a refund depends on when you cancel and which plan you bought. It does not promise one from the cancel button alone.

Before you cancel

After you cancel

Questions about cancelling Canva Pro

How do I cancel Canva Pro?

Open your profile, Settings, Billing, Cancel plan, then Continue cancellation and Cancel subscription. You get a confirmation email.

What happens to my Canva designs if I cancel?

They stay on the free plan. Paid features stop at the end of the period you have paid for.

Can I pause Canva instead of cancelling?

Yes. Canva offers a pause of up to 3 months for Pro, Teams and Business, and the plan starts again on its own. The iOS App Store cannot pause a plan.

How do I cancel Canva if I subscribed on an iPhone?

In Settings, your name, Subscriptions. Canva’s website cannot cancel an App Store plan.

Guide checked on 4 November 2026. Compiled from Canva Pro’s help pages; providers move buttons and change prices, so the account page is the final word. Nothing here is legal advice.

Cancelling in time is the hard part

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More software & cloud guides

Cancellation steps are guidance compiled from provider help pages and can change. Confirm on the provider’s own account page. Many US states have automatic-renewal laws requiring an online cancel path when you signed up online.